How do I track my order?

Thank you for placing an order on BC Cannabis Stores!

First, you’ll receive an email confirmation of your order that will contain a link to view your order online:

When your order is shipped, you’ll receive another email that contains a link to Canada Post’s tracking service. From that website, you’ll be able to track the status of your order to see where it is and when you can expect it to arrive.

Please note that, due to COVID-19, Canada Post is not doing door delivery of signed-for packages and so your order will be delivered to your local post office for collection (with 19+ ID).

Questions about your order? If you still have questions after tracking your order, call our Customer Care Centre team on 1-844-420-2227 or visit our customer support page.