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The Liquor Distribution Branch is collecting your personal information (i.e. contact details and order information) in order to process your cannabis order, to send you updates on your order via email and to evaluate our e-commerce platform. We may also use your email address to contact you about recalls, customer surveys and future opportunities to receive promotional materials. This information is being collected pursuant to section 26(c) and 26(e) of the Freedom of Information and Protection of Privacy Act. If you have any questions about the collection of your personal information please contact the Manager of Information, Privacy, and Access, BC Liquor Distribution Branch, 3383 Gilmore Way, Burnaby BC, V5G 4S1 or call 604-252-7461.

At delivery, you may be asked to present valid government photo identification to confirm that you are of legal age.  If picking up from a delivery depot, you will also be asked to verify that you are someone who is authorized to pick up the package.  When requested, identification is viewed, but not recorded.  The name and signature of the person accepting the package will be recorded as confirmation that the delivery has been received.

In addition, if you choose to subscribe to our cannabis newsletters by submitting your email address your Date of Birth ("DOB") will be used to ensure you meet the age (19+) requirements to subscribe to our newsletter. Your DOB is being collected pursuant to section 26(c) of the Freedom of Information and Protection of Privacy Act but will not be stored in LDB systems.  The Liquor Distribution Branch will be collecting your contact information (such as your name and  email address) in order for us to send you electronic communications about new product releases, valuable offers, and special promotions at BC Cannabis Stores. In addition, we may use standard Internet technology in our e-news email campaigns to verify whether you have opened our emails or clicked on the links featured in our emails. The information we obtain in this manner enables us to customize the messages we send to you and to measure the overall effectiveness of our email campaigns, programming, or other activities. This information is being collected pursuant to section 26(e) of the  Freedom of Information and Protection of Privacy Act. If you have questions please contact the LDB’s Privacy Officer at 3383 Gilmore Way, Burnaby BC, V5G 4S1 or call 604-252-7461.