Customer support

Shipping & delivery

Find out more about shipping details and delivery.

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Returns & refunds

Read our returns & refunds policy to find out more.

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Find out more about how to place and track orders.

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Find out more about our diverse range of cannabis products.

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Read more about payment options and information.

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Find our more about how to create an account

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Contact us

If you require further assistance, please contact our Customer Care Centre, and we'll be happy to assist you.


Monday-Friday: 8:00am-10:30pm
Saturday: 9:30am-10:30pm
Sunday and Public holidays: 10:30am-6:30pm

Please enter your date of birth for full access to the BC Cannabis Stores website.

As part of our commitment to safe and responsible consumption, you must be 19 years of age or older to enter this site. It is illegal for a person under 19 years of age to purchase or attempt to purchase cannabis; and it is illegal to purchase for minors. All sales are conditional on the purchaser and recipient being of legal age. For information about the collection of your date of birth, click here to read our privacy notification.


Our website is proudly hosted in Canada.

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